How are orders shipped?

All orders are shipped discreetly. Packaging is plain, with no indication of the contents inside. Shipping labels and billing descriptors are neutral.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary based on location and shipping method selected at checkout.

What materials are used in your products?

We prioritize products made from body-safe materials such as medical-grade silicone and other non-porous, non-toxic components. Material information is listed on individual product pages whenever available.

Are products new and unused?

Yes. All products sold are new and unused. For hygiene reasons, items are not resold or redistributed.

What is your return policy?

Due to the personal nature of our products, returns are only accepted for items that arrive defective or damaged. Please contact us promptly if there is an issue with your order.

Do you share customer information?

No. Customer information is handled in accordance with our Privacy Policy and is never sold or shared for marketing purposes.